Skytrax, which specializes in researching the quality of services of various air carriers and airports, has released an annual rating of the best airlines in the world. When compiling it, the impressions of over 19 million travelers from 105 countries of the world were taken into account. The survey, which covered more than 325 air transport companies, contained 49 parameters, ranging from the comfort of staying in the cabin to the quality of service. Here are the top ten airlines in the world, according to a Skytrax poll.
10. Garuda, Indonesia
In the recent past, this air carrier undertook a large-scale upgrade of its aircraft fleet and significantly improved the quality of service. The pilots did not remain deprived, they were given more comfortable seats.
And the Garuda stewardesses in 2017 received the award as the best flight attendants in the world. They have been awarded this title for the second year in a row.
9. Hainan Airlines, China
Founded in 1993, Hainan Airlines is the only Chinese airline to which Skytrax experts awarded the coveted five stars. For three short years, she moved from 22nd place to 9th position in the top of the best world air carriers. It has over 160 aircraft at its disposal and is rapidly expanding in the Asian, European and Australian regions. Skytrax reviewers praised Hainan Airlines for their sensitive service and comfort in business class lounges. The company also earned the title of Best Airline in China and was awarded the best service for airline personnel in China.
8. Etihad Airways, OAU
The air carrier from Abu Dhabi, in 2017, won awards for the best first class in the world, the best places in the first class and the best service in the first class. Some of the features on board the Etihad include the use of noise canceling headphones and dimmable lighting to keep the passenger well rested.
7. Lufthansa, Germany
In recent years, the German airline had to significantly shrink in the budget. Fortunately, this did not affect the service and the overall quality of the service. And for best results, Skytrax recommends adding newer A380 and 748-8 aircraft to the fleet.
Lufthansa took first places as the best European airline and for an excellent first-class restaurant.
6. EVA Air, Taiwan
It was EVA Air that pioneered the creation of the premium economy class on the Boeing 777. Skytrax awarded the Taiwanese air carrier a prize for the cleanest cabins in the world and the most comfortable business class.
5. Cathay Pacific Airways, Hong Kong
Although the Hong Kong-based airline has lost one point compared to the 2016 rating, it still retains its place as one of the most respected air carriers in the Pacific. With a large Boeing 777-300ER fleet at its disposal and offering a high frequency of flights, Cathay is one of the best Asian companies. Skytrax reviewers are comfortable with comfortable Cathay seats, quality of service, and in-flight entertainment. However, there were also unsatisfactory reviews due to congestion and unstable weather at Cathay in Hong Kong.
4. Emirates, Dubai
Over the past 30 years, Emirates has become one of the world's leading long-haul aircraft operators. The airline's entertainment system includes a huge selection of films, music and games, on request and in several languages. There will be something to do in flight and for children, they are given pencils, coloring books and soft toys.
For 13 consecutive years, Emirates has been a leader in the category “Best Entertainment On Board Aircraft”.
3. All Nippon Airways, Japan
Skytrax awarded ANA employees the title of "Best Personnel in Asia", which means that the airline has demonstrated high quality service in the air and on the ground after greeting passengers at the airport. The Japanese are renowned for their courtesy and respect for other people, however, ANA clients will find amazing staff friendliness, a positive atmosphere at the airport, and pleasant flights with folding seats and USB connectors, even in economy class.
2. Singapore Airlines, Singapore
According to such parameters as the general quality of service, the comfort of seats, and the attitude of flight attendants, Singapore Airlines, as a rule, is annually among the leaders at the World Airline Awards.
Personal TVs with plenty of entertainment and hot towels instead of the usual lollipops before take-off are just some of Singapore Airlines' benefits. The base of the airline is Changi Airport, which for five consecutive years has not given competitors the title of the best airport in the world according to Skytrax. Singapore Airlines is the best airline in Asia, has awards for the best premium economy class and unmatched comfort seats in the business class.
1. Qatar Airways, Qatar
After falling to second place in 2016, the Qatari air carrier was able to regain the title of "best airline in the world." Reviewers praised the very comfortable seats and interesting entertainment, brightening up long flights.
The airline offers more than 150 destinations worldwide and is constantly expanding its fleet to include the latest generation of long-haul airliners, including the Boeing 787 Dreamliner and Airbus A350. Qatar Airways has also won awards as the best airline in the Middle East and an excellent business class.
Top 10 airlines of the world 2017 (Infographics)
